Is it about the experience?

Is it about the experience?

There is an old adage ‘it is not what you say to people it is how you make them feel’ that really resonates with me. Having recently been at an international conference in the US for our NPA network there was a lot of discussion around giving people an experience that...
How driven are you?

How driven are you?

Drive is talked about a lot when it comes to people’s performance, but what is drive, where does it come from and what is the benefit? Drive is a combination of desire and energy…or determination and ambition to achieve something. In Dan Pink’s renowned book, Drive,...
The interview – a journey of discovery

The interview – a journey of discovery

I love interviewing. However, I know not everyone does. I had a client once say he would rather get teeth pulled than undertake an interview. Why do I love it? An interview is a very powerful communication tool. When conducted well, it is like going on a...
Long-term hiring versus the gig economy

Long-term hiring versus the gig economy

The gig economy is growing in its prominence, but don’t lose sight of the advantages of hiring and engaging for the long term. Businesses today require greater flexibility to respond quickly to market changes. The gig economy – or the ability to deliver specialised...
Recruiting A players – Topgrading one year on

Recruiting A players – Topgrading one year on

It’s been more than 12 months since I undertook the Topgrading course developed by Brad Smart and made famous by Jack Welch. It follows a process Jack rolled out across GE’s businesses giving his management team the skills to identify and recruit ‘A players’. Jack...