29 Aug, 2019 | Attributes, Culture, Process
I have been very fortunate to participate in two vitally important events over the last few weeks centred on customer service and candidate engagement. One was an industry event, led by Brett Iredale, CEO of industry software practice management giant Jobadder.... 
30 Jul, 2019 | Attributes, Capability, Strategy
The most successful people in business have the ability to visualise and deliver their desired strategic goal without distraction. They do this by using tools known as mental models. By taking the time to properly picture what success looks like, they make the right... 
27 Jun, 2019 | Attributes, Capability, Recruitment, Strategy
My discussions with senior leaders and executives often gravitate towards the best way to determine if someone is going to be successful. People in senior roles, and those in just mid-level performance roles are often assessed by their managers on a range of issues.... 
30 May, 2019 | Attributes, Capability, Recruitment, Strategy
Good candidates are hard to find, in times of low unemployment and high unemployment. Often when recruiting, clients want to ‘squeeze the lemon’. This is an expression regularly used by one of my clients, meaning they want to get as much as they can out of their... 
5 Dec, 2018 | Attributes, Culture
We’ve all heard the saying that people don’t leave companies, they leave managers. There is some truth to that statement – and some misdirection too (for more on that, read this piece from CultureAmp –... 
8 Oct, 2018 | Attributes, Capability, Culture, Process, Recruitment
We were recruiting for an executive role and had already undertaken six reference checks on the candidate. Those referees confirmed that, yes, they believed the candidate could do the job. However, they neither confirmed he was superbly well suited to the role, nor... 