Blog
Be curious, ask questions and show creativity
Curiosity has long been deemed a leadership skill. In fact, at Carroll Consulting, curiosity is a key attribute we seek to uncover through our CDI-PRO leadership assessment process. But more and more, team leaders and managers are looking beyond just their leadership...
Is “a big, happy family” really the best way to describe your workplace – or is it something that makes candidates steer clear?
Have you ever sat in an interview where your prospective employer has said “we are all one big happy family here!”? Does this statement inspire you, or fill you with dread? Is this something you look for in an organisation, or would it automatically rule them out as a...
Guest Blog – The key ingredient for success for the small to medium enterprise by Stephen Ross
Stephen Ross shares his key observations developed over 20 years… Having worked with small to medium enterprises (SME) as a consultant for almost 20 years, I have developed great insight into what drives their owners, and what makes their businesses most successful....
With the employment market tighter than ever before, how do you find good people?
The short answer: Know who you’re looking for, their current working conditions and what they want so you can make them an offer they can’t refuse. As with the past few months, the challenge to source quality candidates continues. Although job advertisements are at...
Common goals for a better customer experience – a supply chain perspective.
Many business-to-business buying decisions are influenced by the sales process experience and less influenced by price. Supply chain can be integral to creating a positive customer experience. Metrics such as on-time delivery and quality can have an impact on...
To thine own self be true
We often have a guest at my monthly CEO Institute syndicate meeting. There has been an interesting array of speakers talking about their challenges and achievements, with guests providing unique insights into how they have handled situations. Often what they discuss...
A valued and engaged workforce is key to tackling the Great Resignation
With the Great Resignation currently being a hot topic, there has never been a more important time to create a highly engaged and empowered workplace – and a culture that truly embraces your employees’ desire to achieve success in their roles and balance in their home...
Salary observations in the legal sector
The COVID pandemic has surprised us all in many ways. Lockdowns, social distancing, mask wearing and working from home arrangements are now permanently inserted into our way of life. There is no denying the devastating impact lockdowns have had on small businesses and...
Winning Teams – The Eight Characteristics of High Performing Teams by Tim Baker Book review by Ian Hamilton
Winning Teams – The Eight Characteristics of High Performing Teams by Tim Baker Book review by Ian Hamilton https://www.winnersatwork.com.au/product/the-eight-characteristics-of-high-performing-teams/ In our last newsletter I promised I would review Dr Tim Baker’s...
Clearing up the Culture-Fit and Culture-Add debate
A client and I were recently discussing the difference between “Culture-Fit” and “Culture-Add” when it comes to bringing new talent into a business. Culture-fit is sometimes described as a poor cousin to culture-add. I’ve even heard it suggested that a culture-add...
Unconscious bias when hiring
‘I need someone in their late 20’s or 30’s with 40 years’ experience and wants the salary of a graduate’. It’s always interesting coming into a recruitment exercise when the employer has a very clear idea of what they are looking for in their desired candidate....
Meaningful employment – when the money isn’t everything
Roles in the not-for-profit (NFP) sector are on the rise, and interestingly, we are seeing increasing interest from candidates from other industries when we advertise for new positions. Many candidates are looking for more purpose and meaning from their work and state...